Content Designer | Government Digital Service

August 2016 - August 2018

  • Produced and published clear, user-focused, high-quality and accessible content

  • Worked on end-to-end journeys to help users complete tasks for government services 

  • Planned and delivered content transformation across GOV.UK by supporting departments and agencies to improve their content

  • Worked with other disciplines to improve tools that helped manage content

  • Use metrics and user research as evidence for changing content

Content Designer | 10 Downing Street

March 2018 - May 2018 - Secondment


  • helped the publishing team embed a new streamline process to deal with publishing requests to GOV.UK

  • introduced content design principles through training and guidance

Content Designer - Apps & Platform | Canonical 
July 2014 - August 2016
  • Developed content strategies across Ubuntu websites

  • Technical writing, translating UX specifications and writing UI copy for apps

  • Organised weekly reviews with stakeholders and help conduct usability tests

  • Used HTML/CSS to code Wordpress templates and Sketch to draw diagrams

  • Produced a quarterly newsletters (MailChimp) and manage the Ubuntu blog



Content Editor | Wedo Simple Shopping

Nov 2013 - July 2014

  • Produced creative copy for homeware products from raw supplier data

  • Web administration and management across the site

  • Regular communication with suppliers and customer service

  • Proofread colleagues work and conducted site tests to report faults

  • Created over 30 blog posts and helped with social media campaigns

Further experience


Content Coordinator - Grouptree, Web Officer - Costume Box, Content Coordinator - Community Engine, Freelance Writer - Faux Magazine

  • Content planning and strategy

  • Technical and creative copywriting

  • Editing and proofreading

  • Working knowledge of Sketch, Balsamiq and Axure prototyping tools

  • Web content management (Wordpress & Magento)

  • Analytics and problem solving

  • Photoshop

Education and training
2:1 BA (Hons) Journalism | University of Lincoln

​2008 - 2011

Copywriting for Online and Content Strategy


Facilitation skills training


© 2018 by Steph Wilson.
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